NacPass Mobile App

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Overview of NacPass Mobile App

  • Developed by Known Access
  • NacPass is a Multi-Factor Authentication (MFA) Mobile App
  • It is a software based technology
  • A QR code and a Registration key is provided to users for App registration
  • Users can choose QR code or Registration key to register their App
  • Many functionalities are provided for the NacPass users – Request a token, Push token, Pre-Authorize before login & Get Notifications.
  • It works with Known Access Security Service
  • NacPass supports 7-digit tokens
  • NacPass pre-authorization – No token required
  • Each token is valid for a limited duration. The default value is set to 2 minutes
  • Users can use the NacPass token only once to authenticate
  • Any attempt to reuse a token for authentication will fail
  • Each authentication attempt is audited
  • Any attempt to authenticate using a token that is outside the acceptable window (configurable) will fail.
  • Users are suspended when successive invalid attempts are detected

NacPass Download & Start Up Process

  • Please find your NacPass Registration email.
  • Download the NacPass mobile App from your App store. In the email download links are provided.
  • Tap NacPass icon on the phone
  • Tap ALLOW notifications
  • Tap START
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NacPass Registration using Registration Key

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Email with Registration Key

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You will see two methods to register: Using Registration Key or QR Code. Choose Registration key.

Go to the NacPass registration email and copy the Registration key.

Paste the Registration key and enter your email address as UserID. Enter your 7-digit PIN that you received from your Administrator.

Choose a passphrase 8-24 characters with a space in the middle.  You will need to remember this passphrase. Tap Register.

NacPass Registration using QR Code

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Email with QR code

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You will see two methods to register: Using QR Code or Registration Key. Choose QR Code

Tap ALLOW on NacPass to access your camera. Go to your email on a computer and point the phone to the QRcode.

Enter your email address as UserID. Enter your 7-digit PIN that you received from your Administrator.

Choose a passphrase 8-24 characters with a space in the middle.  You will need to remember this passphrase. Tap Register.

Successful Registration to Commands Screen

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User is notified when the Registration is successful

NacPass Mibile App is ready to be used at this point

How to use NacPass Authorize Command

  • After successful registration you will see the Commands screen.
  • At this point Authorize command is displayed as default. .
  • Tap Touch ID when enabled. Please refer to screen-8.
  • If successful then you will get the Authorize screen
  • It will display your authorization period. Authorization is valid for one successful attempt only.
  • Now you can login to your network using your UserID and Password within 2 minutes.
  • You need to authorize again for subsequent accesses.
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How to use NacPass Token Command

  • After successful registration you will see the Commands screen
  •  Tap on dropdown menu
  • You will see four commands – Token, Authorize, Change Passphrase & Help
  • Select  Token and tap Done. 
  • Tap Touch ID if enabled. If successful then you will get the Token screen
  • Now you can login into the network with your UserID and Password followed by the token.
  • You can use the token only once for successful authentication.
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How to use NacPass Change Passphrase Command

  • After successful registration you will see the Commands screen
  •  Tap on dropdown menu
  • You will see four commands – Token, Authorize, Change Passphrase & Help
  • Select  Change Passphrase and tap Done. 
  • Enter your current passphrase
  • Tap OK
  • Enter your new passphrase two times and make sure you remember that.
  • If you want to make sure you have entered your passphrase correctly then enable Show Passphrase
  • Tap Ok 
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How to use NacPass Help Command

  • After successful registration you will see Commands screen
  •  Tap on dropdown menu
  • You will see four commands – Token, Authorize, Change Passphrase & Help
  • Select  Help and tap Done. 
  • Tap OK
  • You will get the Help screen that explains all the four commands and how it can be used.
  • Once you are done with this screen then simply tap OK and you will be back to the Commands screen
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Push Token & Log In Information

Push Token

  • Initiate a VPN connection to your network.
  • Log in with your UserID and password only.
  • A token will be pushed to your NacPass App.
  • You will be prompted to enter the token
  • Please enter the token just received on your NacPass App
  • If the token is correct then a connection will be setup to your network.
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Log In Information

  • Once permission is granted to a user to access the network or any server within that network then a notification is sent to the user’s NacPass App.
  • Next screen shows the information user is going to get
  • This type of information helps the users to give them peace of mind
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