Product & Service Pricing

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Cloud-Based Security Pricing

1-25 Users

$0.00 Per User/Per Month

When you have a single location and only one VPN router then the service is free for up to 25 users.

This includes NacPass App (MFA) with the service.

Initial setup procedure is provided.

Standard support is included with the service.

If additional MFAs (Multi-Factor Authenticators) are required then please contact us for pricing.

1-499 Users

$2.00 Per User/Per Month

When you have anywhere from 1 to 500 users with a single or multiple locations

This includes NacPass App (MFA) with the service.

Initial setup service is provided at no charge.

Standard support is included with the service. We recommend Premium support for customers in this category.

If additional MFAs (Multi-Factor Authenticators) are required then please contact us for pricing.

500-999 Users

$1.75 Per User/Per Month

When you have more than 500 but less than 1000 users with a single or multiple locations 

This includes NacPass App (MFA) with the service.

Initial setup service is provided at no charge. 

Standard support is included with the service. We recommend Premium support for customers in this category.

If additional MFAs (Multi-Factor Authenticators) are required then please contact us for pricing.

1000-4999 Users

$1.65 Per User/Per Month

When you have more than 1000 but less than 5000 users with a single or multiple locations

This includes NacPass App (MFA) with the service.

Initial setup service is provided at no charge. 

Standard support is included with the service. We recommend Premium Plus  support for customers in this category.

If additional MFAs (Multi-Factor Authenticators) are required then please contact us for pricing.

5000+ Users

$1.50 Per User/Per Month

When you have more than 5000 users with a single or multiple locations

This includes NacPass App (MFA) with the service.

Initial setup service is provided at no charge. 

Standard support is included with the service. We recommend Premium Plus support for customers in this category.

If additional MFAs (Multi-Factor Authenticators) are required then please contact us for pricing.

Cloud-Based Security Support

Basic-small Customers

Free Support

  • This covers support from 9AM to 5PM on business days
  • This covers only one location and one access point
  • Email support is provided
  • Response time is as follows:
    1. Business critical 8 hours during business days
    2. Degraded service 12 hours during business days
    3. General issues 48 hours during business days
Basic Plus

$0.50 Per User/Per Month.

  • This covers support from 9AM to 5PM on business days
  • Up to 10 access points are supported
  • Email support is provided
  • Response time is as follows:
    1. Business critical 6 hours during business days
    2. Degraded service 8 hours during business days
    3. General issues 24 hours during business days
Standard

$0.75 Per User/Per Month.

  • This covers support from 9AM to 9PM on business days
  • Up to 10 access points are supported
  • Email and phone support is provided
  • Response time is as follows:
    1. Business critical 4 hour during business days
    2. Degraded service 6 hours during business days
    3. General issues 24 hours during business days
Business Critical

$1.00 Per User/Per Month.

  • This covers 24×7 support 
  • Multiple access points are supported
  • Email and phone support is provided
  • Response time is as follows:
    1. Business critical 1 hour – 24×7
    2. Degraded service 2 hours – 24×7
    3. General issues 4 hours – 24×7

Network & Security Engineering Support

NSE Standard

NSE Business Critical

$600 Per Month

$1000 Per Month

4 hours of engineering support is provided per month to work with your IT team to resolve any security, networking or cloud related issues.

8 hours of dedicated engineering support is provided per month to work with your IT team to resolve any security, networking or cloud related issues.

Edge Security Pricing

Edge-Security Products

Please contact us for your Edge-Security needs. Once we know what you are looking for then one of our sales engineer will contact you right away.

Edge-Security Support & Maintenance

Please contact us for the hardware based system and edge-based support and maintenance.